ORDERS

We offer shopping and checkout is US dollars and in Canadian dollars. Please review all order information before submitting your order. 

We do our best to ship complete orders, however if we are unable to complete your order due to stock availability, you will be notified within two business days. In one of these rare circumstances, will give you the choice to proceed with a partial order or to cancel your order. You will not be charged for unfulfilled merchandise.

SHIPPING & DELIVERY

USA: We generally ship our orders within 1-2 business days and transit time takes 3 to 6 business days within the US for regular mail service. Expedited services are offered at check out. We are pleased to offer free shipping and returns on US orders over $50 and a $3.95 flat rate on orders below $50.

CANADA: We ship at a flat rate of $10 USD, all taxes and duties paid. Transit time is 5 to 12 days. Duties, taxes and custom clearance fees are included on the product prices, starting on March 1st 2021.

You will receive a tracking number when your order leaves our distribution center.

For any questions not answered on our help page, please direct inquiries to our customer care team via email at support@moniquemorinlingerie.com. Please note our hours of operation are m-f between 10am and 5pm EST. If you are in touch outside of these hours you will hear back on the next business day.